Privacy Policy
Last updated: April 11, 2026
This Privacy Policy describes how Dmitri Lee, d/b/a Presales Navigator ("we," "us," or "our"), collects, uses, and protects information when you use our website (presalesnavigator.com), Deal Lab AI (deallab.presalesnavigator.com), Deal Lab Coach (deallab.presalesnavigator.com/training), and related services (collectively, the "Services").
1. Information We Collect
1.1 Account Information
When you create an account, we collect information through our authentication provider (Clerk), which may include your name, email address, and profile information. If you sign in with a third-party provider (Google, LinkedIn), we receive basic profile information from that provider.
1.2 Payment Information
Payment processing is handled by Stripe. We do not store credit card numbers, bank account details, or other financial account information on our servers. Stripe's handling of your payment information is governed by their privacy policy.
1.3 Deal and Business Information
When you use Deal Lab AI or Deal Lab Coach, you may enter information about your business deals, customers, pipeline, and other business context. This information is provided voluntarily and at your discretion.
1.4 Usage Data
We automatically collect information about how you interact with our Services, including pages visited, features used, session duration, and module completion (for Deal Lab Coach).
1.5 Contact Form Submissions
If you submit a contact form on our website, we collect the information you provide (name, email, message). These submissions are processed through Netlify Forms.
1.6 Cookies and Session Data
We use cookies and similar technologies for authentication session management and basic analytics. These are functional cookies required for the Services to operate. We do not use advertising or tracking cookies.
2. How We Use Your Information
We use collected information to:
- Provide, operate, and maintain the Services
- Process payments and manage subscriptions
- Authenticate your identity and manage your account
- Deliver AI-powered deal coaching and inspection (Deal Lab AI and Coach)
- Communicate with you about your account, service updates, and support
- Improve and develop our Services
- Comply with legal obligations
3. AI Processing and Third-Party Services
3.1 AI Processing
Deal Lab AI and Deal Lab Coach use Anthropic's Claude API to process your inputs and generate coaching responses, deal analysis, and training content. When you enter deal information, it is sent to Anthropic's API for processing.
Important: Your deal data is not used to train Anthropic's AI models. Processing occurs under Anthropic's API terms, which prohibit using API inputs for model training.
3.2 Third-Party Service Providers
We use the following third-party services:
- Clerk — authentication and account management
- Stripe — payment processing
- Anthropic (Claude API) — AI processing for deal coaching and inspection
- Netlify — website hosting and form processing
Each provider processes data according to their own privacy policies and terms of service.
4. Data Storage and Security
We implement reasonable technical and organizational measures to protect your information. Deal Lab session data is stored in our database and associated with your account. We use encryption in transit (HTTPS) for all data transmission.
While we take precautions to protect your data, no method of electronic transmission or storage is completely secure. You use the Services at your own risk.
5. Data Retention
- Account data: Retained while your account is active and for a reasonable period after deletion
- Deal Lab sessions: Retained for the duration of your account. You may delete individual sessions at any time through the application
- Contact form submissions: Retained for as long as necessary to respond to your inquiry
- Payment records: Retained as required by applicable financial regulations
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing
- Data portability
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at . We will respond within 30 days.
7. California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
8. European Users (GDPR)
If you are located in the European Economic Area, we process your personal data based on: (a) your consent; (b) the performance of a contract with you; or (c) our legitimate business interests. You have the rights described in Section 6, plus the right to lodge a complaint with your local data protection authority.
9. Children
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
10. Do Not Track
We do not use advertising or behavioral tracking cookies. Our Services respond to Do Not Track signals by default, as we do not engage in cross-site tracking.
11. Data Breach Notification
In the event of a data breach that affects your personal information, we will notify affected users within 72 hours of becoming aware of the breach, as required by applicable law.
12. Governing Law
This Privacy Policy is governed by the laws of the State of Florida. Any disputes arising from this policy shall be resolved through binding arbitration in Palm Beach County, Florida, under the rules of the American Arbitration Association.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Services after changes constitutes acceptance.
14. Contact
For questions about this Privacy Policy or your personal data:
Dmitri Lee
Presales Navigator
presalesnavigator.com